Négociation vente en anglais devoir 1 cned

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First meeting :

The meeting is taking place in Holland with M. Van Der Vaat at 9 am, at Abramskade 6 Postbus 613 9233 BERGUM. The negociation will be in english.

Question 2 :

Étapes

Ce que vous faîtes et dites

Greetings/Introducing oneself

Good morning M. Van Der Vaat. How are you ? My name is.... I am the Business Development Manager of Technical Concepts International.

Very nice to finally meet you.

Recalling the context of the meeting

We met at … trade fairearlier this year and spoke on the phone about your interest in our products range of fragrance dispensers.

Today, this meeting is the occasion to talk more deeply about what you need and what my company can do for you.

Setting the agenda

First, I am going to let you present yourself, i will do the same. Then, I will tell you exactly what Technical Concepts International is all about.

Presenting the company

Recalling the context of the meeting

So, like I said earlier, I am the Business Development Manager at Technical Concepts International. My company is the leader in the field of hygiene and sanitation systems made for business properties restrooms. We invented automated hygiene systems for public sanitaries. We invest millions of dollars every year to develop high quality sanitaries solutions. Our product range is very diversified so that we can respond to every needs of our worlwide customers.

You told me you were interested in buying a thousand of our fragrance dispensers as a trial for industrial cleaning and company locals areas cleaning.

Evaluating how much time you have and getting the prospect agreement

My company agrees to the order, as long as if it leads to a sustainable commercial relationship in the future. You have the perfect customer's profil and you could definitly benefit from our expertise.

TROISIEME PARTIE :

Question :

CURRENT SITUATION

- How many customers do you have ?

- Which company do you partner with ?

- What is your ideal customer's profil ?

- Why should I choose your products if I can find them cheaper in... ?

CURRENT SOLUTION

- Tell me more about your suppliers ?

- How much will it cost me for 100 fragrancs dispensers ?

- The incoterm does not fit for me. Could we change it ?

- Will I benefit of a discount once I made the first order ?

FUTURE SITUATION

- If after this trial, you are satisfaid with our rang of products, will you order more ?

FUTURE SOLUTION

- Which fragrance of Microburst 300 Dispensers would you like to try ? In wich quantity ? When would you like to receive the order ?

- What is the lifespan of this product ?

- Could I have the product specifications sheet ?

- How many do we need to refill ?

- Is your product in conformity with EU legislation ?

- What happens if the product doesn't work ?

QUATRIEME ETAPE :

Question :

Caractéristiques

Avantages

S

O

N

C

A

S

Preuves

L'entreprise

- one of the best in its domain

- European company

- huge product range

X

X

X

- leader

- conform with EU legislation

- NEUTRALLE fragrances

Le marché

- innovation

- research and development

X

X

X

- TC has the best and more sophisticated essential oils

Le produit et le prix

- higher quality

- automated systems

- user-friendly

- provides wellness and maintain a fresh smell

- delivery dates are short

- possible discount of 20% for the first order

- Incoterm EXW but CIP possible

X

X

X

X

X

X

X

X