Alice Sady case

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Problems with the current organizational structure

- growth of the company

- slowed down process

Changing structure posed a threat, but, the structure has not changed in 8 years

The company is growing but the managers stayed the same

- workload caused problems

The current structure can lead to:

- issues with communication

- negative impact on people supported

Alice Saddy should change the decision-making process in order to take less risk and be even more productive. Furthermore, the support workers and managers have to know clearly their tasks and decisions they can take. Also, there is a problem of employment. The association has to hire new employees in order for the old one to have more time for them.

- What are the factors that MacLellan must balance as he develops a new organizational structure for Alice Saddy?

MacLellan must to balance many things to develop a new organizational structure for Alice Saddy. The new organizational should to work on the responsibilities of each people and on the workload.

- The responsibilities: Share and balance the responsibilities between the employees.

In fact in this organisation, we don’t know who is take the exactly the decision and who work with which supervisor. For some problem the workers need to answer to supervisor if they can do it and for other problem they have to ask to the manager. So there is too much decision maker in decision process.

And isn’t define what problem need to answer to supervisor. So sometime the decision take late or the good decision doesn’t take and sometimes the information is forget.

So the organisation should define exactly for each situation if the workers need to ask to supervisors or managers or if they can take the decision by themselves.

For example for the high-need people the work have to ask to supervisor and for least significant problem just ask to manager. Thus the problem will be resolve more quickly and the information cannot forget.

- Workload: To spread the work between the employee.

In 2002 there was the 4 managers support service for 36 support workers while in 2007 there is the same number of manager support service for 87-support worker.

Moreover there is more high-need people and the manager doesn’t have time to studies the entire problem and respond to workers. So there is many confusion and lake resolution of certain problem.

So the organization needs to other manager to avoid the later in decision making and to solve in best way the problem.

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